Your Curated Journey Starts Here

reserve your next stay with us

Book now

thailand travel information

Thailand’s latest entry requirements from 1 May 2022

Two new entry schemes specifically customised for vaccinated and unvaccinated travellers.

The following rules will be in effect from 1 May, 2022, with specific requirements for vaccinated and unvaccinated / not fully vaccinated travellers from all countries/territories with scheduled arrivals from this date.

Pre-arrival requirements

Vaccinated travellers must have the following documents for entering Thailand:

  • A valid passport, and a Thailand Pass (via https://tp.consular.go.th/), or a Border Pass for arrivals via border checkpoints.
  • An insurance policy with coverage no less than US$10,000. Thai’s and foreign expatriates under Thailand’s national healthcare coverage are exempt from this requirement.
  • A Certificate of COVID-19 Vaccination
    • Everyone 18 years of age and older must be fully vaccinated for COVID-19 with an approved vaccine at least 14 days before travelling to Thailand.
    • Travellers 5-17 years of age travelling to Thailand unaccompanied must get vaccinated with at least 1 dose of an approved vaccine at least 14 days before travelling to Thailand. Those travelling with parents are exempt from this requirement.
    • Travellers with a history of COVID-19 infection who have received at least 1 dose of an approved vaccine post-infection must have a medical certificate of COVID-19 recovery.

Unvaccinated / not fully vaccinated travellers must have the following documents for entering Thailand:

  • A valid passport, and a Thailand Pass (via https://tp.consular.go.th/), or a Border Pass for arrivals via border checkpoints.
  • An insurance policy with coverage no less than US$10,000. Thais and foreign expatriates under Thailand’s national healthcare coverage are exempt from this requirement.
  • A proof of prepayment for 5-night quarantine at government-approved hotel/s; such as, SHA Extra Plus (SHA++) hotel, or AQ Accommodation/s, plus a proof of prepayment for 1 RT-PCR COVID-19 test. Thais are not required to prepay for the test.

The quarantine is exempt for unvaccinated / not fully vaccinated travellers who are able to upload proof of a negative RT-PCR test within 72 hours of travel via the Thailand Pass system. The exemption also extends to travellers under 6 years of age travelling with parents.

On Arrival Requirements

Upon arriving in Thailand, all travellers must undergo entry screening including body temperature check, and present the required documents to the Immigration/Health Control officer to carry out the checks.

Vaccinated travellers will then be allowed entry and are free to go anywhere in the kingdom. *For arrivals by land using a border pass, they will be allowed a stay of no longer than 3 days within the specified areas only.

Likewise, unvaccinated / not fully vaccinated travellers who have uploaded proof of a negative RT-PCR test within 72 hours of travel via the Thailand Pass system will be allowed entry and are free to go anywhere in the kingdom.

Otherwise, unvaccinated / not fully vaccinated travellers must proceed to undergo the quarantine for 5 days. The trip to the prebooked accommodation must be by a prearranged vehicle on a sealed route within a travelling time of no longer than 5 hours. Then, they must undergo an RT-PCR test on Day 4-5. Travellers under 5 years of age, travelling with parents and undergo the quarantine together, can have a saliva test. Travellers whose test result returns as negative will be allowed to go anywhere in the kingdom, while those whose test result returns as positive will be referred for appropriate medical treatment and the expenses must be covered by the required insurance / own expense for foreign travellers, or national healthcare coverage for Thais and eligible foreign expatriates.

During the Stay

While in Thailand, both vaccinated and unvaccinated / not fully vaccinated travellers are advised to strictly follow the health and safety standards. Travellers who are experiencing COVID-like symptoms should get tested. If testing positive, they must get the appropriate medical treatment.

SHA + + Certification

The Pavilions Anana Krabi & The Pavilions Phuket are SHA ++ Certified.

Both our Phuket and Krabi hotels are SHA ++, both are accepted by the Test & Go and Sandbox system.

The Pavilions Hotels & Resorts strive for continually enhancing the guest experience. The health and safety of guests and staff being the highest importance, achieving SHA ++ Certification is a sentiment to the efforts being established as the resort starts to welcome guests back to paradise.

detailed information

A NEW WAY OF LOOKING AT CLEANLINESS

We have reviewed our policies and practices across all areas of our hotels to continually ensure we meet or exceed the WHO recommended standards. We are working with local government health departments, our hygiene product suppliers and implementing any new standards or requirements they have to ensure our guests' health and safety.

The Pavilions Hotels & Resorts has always prioritised the health and welfare of all guests and staff, new measures and policies have been implemented enhancing the luxury hotel groups' already high standards by ensuring we are aligning ourselves with The WHO recommended global requirements and local government regulations in the developing situation of COVID-19.

The Tourism Authority of Thailand (TAT), in collaboration with the public and private sector partners, introduced an “Amazing Thailand Safety and Health Administration: SHA” certification aimed at elevating the country’s tourism industry standards, develop confidence among international and domestic tourists and to prepare Thai tourism operators to be ready for the return of tourism post-COVID-19; The Pavilions Phuket has met the criteria outlined and has been certified as of 30 June 2020.

The evaluation methods and methodology of assessment for tourism establishments and services to be certified with the Amazing Thailand SHA certification will cover five key areas:

  • Tourism establishments and services must strictly follow the COVID-19 control guidelines by the Department of Disease Control, Ministry of Public Health.
  • The safety of attractions and facilities with development plans or operating procedures that focus on ensuring tourist safety while maintaining local culture and promoting interaction between local communities and tourists.
  • The safety of attractions and facilities with development plans or operating procedures that focus on ensuring tourist safety while maintaining local culture and promoting interaction between local communities and tourists.
  • Hygiene and sanitation in tourism establishments and services; such as homestays, lodges, souvenir shops and restaurants.
  • Convenience, cleanliness, and safety of linkages between communities and attractions, as well as the safety and health standards of transportation, including private cars, public buses, and airlines.
  • The confidence in tourism personnel in tourism establishments, including tourist safety and security protocol.
  • Both our Phuket and Krabi hotels are SHA Extra + which will both be accepted by the Test & Go and Sandbox system.

Our Commitment to Health & Wellbeing 

As we navigate through COVID-19, The Pavilions Hotels & Resorts will continue to embody the philosophy that provides guests with our iconic service excellence, whilst maintaining the highest hygiene standards to safeguard the health and wellbeing of all guests and colleagues. We have enhanced elements of our operational strategy to ensure we can safely uphold the highest level of personalised service.

Health Checks and payments

All guests and suppliers will receive temperature checks on arrival; we seek the understanding of individuals with a temperature of +38 degrees celsius or those who are displaying symptoms, to reconsider immediate travel plans. Our team are also able to assist with doctors appointment if required. Contactless payment is also available to reduce physical interaction.

Increased Sanitation

We partner with international hygiene specialists and embrace the best practices in cleaning standards. We have implemented additional hygiene standards and practices, including masks for all team members, rigorous training on enhanced refuse, waste, and disposal management with licenced contractors.

Enhanced Housekeeping

Increased duration of housekeeping services to encourage more comprehensive cleaning of our rooms. We strive to be immaculate and take extra precautionary measures, with special attention devoted to high-touch points such as glassware, telephones, control panels, bathroom handles.

Safe Distancing

We have reconfigured all public spaces to facilitate safe distancing without compromising our service and style. A minimum 1.5m safe distance is also communicated throughout our hotels and resorts.

Improved Food & Beverage Safety Measures

We adhere to HACCP principles, the internationally-recognised hallmark of excellence for food preparation and hygiene.

Upkeep of Recreational Centres

Our Spas and Fitness centres continue to welcome guests with a prior reservation. Appointments will be staggered to set aside ample time for deep cleaning of facilities in-between treatments. We are committed to keeping our pools safe for swimming by elevating our cleaning protocols while maintaining a healthy PH and chlorine level.

you might be interested in..