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Mission & Philosophy
A Getaway to the Unconventional
Life is a journey to be experienced. Our havens away from home are a place to explore your passions, expect the unexpected and connect to the world’s most exciting cultures. Driven by a sense of adventure and unconventional thinking, The Pavilions Hotels & Resorts are here to help you discover more of what this big wide world has to offer.
The Pavilions is not just another group of hotels; we like to be seen as a “stand-alone” group. We are different; we do not follow protocol. We like to think outside the box and be bolder. We emphasise the unique aspects of our personality as strengths. We encourage guests to be the hero of their own story and help them travel with purpose. Through our curated journeys we help guests experience their perfect trip.
WE DELIVER THE UNEXPECTED
The Pavilions offer an unforgettable level of service beyond guests’ expectations. The guest experience is the core of our concept – both inside and outside the hotel from the beginning of a guest’s journey to the end.
WE ARE WITTY & FUN
The Pavilions don’t take things (too) seriously. Our visual identity is a mix of bright colours, playful graphic elements and typography.
You are the main
At The Pavilions, there’s no need to conform to the well-trodden path. The journey is what you make it and we want you to find your own way. Discover the unexpected, plot your own course, head out to adventure. You’re the hero of your story, we’re just here to guide you.
We believe giving back makes the world a better place. At The Pavilions, supporting the local community and environment is at the heart of what we do. Each of our hotels and resorts upholds ethically sound and sustainable practices, helping not harming the surrounding nature and culture.
By staying with us, you can be a part of this movement. Like our places, our people are unique too. Meet locals with in-depth knowledge of the destination to personally guide you on your journey. Get acquainted with local customs and traditions for an authentic travel experience – this is the essence of The Pavillions.
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A third terminal at Krabi Airport is expected to open in October, this will double the airport’s passenger capacity and will assist in the recovery of the tourism affected by the Covid-19 pandemic
In a year where the travel industry faced unprecedented challenges, we are thrilled to recognise outstanding achievement at The Pavilions Anana Krabi, with Four new awards from TripAdvisor, Hotels.com Booking.com and Agoda.com, all acknowledging service excellence based on guest reviews.
THE PAVILIONS EL NIDO, PALAWAN ISLAND WINS BEST IN PHILIPPINES’ AT THE ASIA-PACIFIC PROPERTY AWARDS.
The Pavilions El Nido, Palawan Island wins 2021-2022 Asia Pacific Property Awards for Best Hotel Architecture and Best New Hotel Construction & Design in the Philippines, ranking among Asia’s most exciting and prestigious projects.
HotelsCombined has selected The Pavilions Phuket to receive the official Recognition of Excellence Award. This selection has come from HotelsCombined’s extensive surveys using data from millions of guest reviews for a wide range of accommodation within Thailand.
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