Services &


Ken Tui Massage

Ken Tui Massage

Enjoy an indulgent in-room massage treatment available for you 24/7 at The Pavilions Amsterdam, The Toren.

We invite you to indulge and experience the ultimate in massage & wellness. Experience our unique In-Room Massage by Ken Tui. Relax and unwind and allow our expert team of therapists to guide you on a journey of total relaxation and pure indulgence.

About Ken Tui

Ken Tui was founded in 2003 by Elaine de Oliveira and Yolanda Muntz. The name Ken Tui was inspired by the symbols of the I Ching; an ancient Chinese book of transformations and life. Ken (mountain) is an element of nature that conveys strength and solidity, while Tui (lake) symbolizes serenity, peace and tranquillity, together, they form a perfect example of balance and harmony.

About Elaine De Oliveira

A Brazilian living in Holland with over 20 years of experience in the area of body therapies and specialisation in Chinese Medicine, Elaine loves to help people to achieve deep and therapeutical relaxation of body, mind and spirit.

The Secret Garden

The Secret Garden

Escape the hustle and bustle of Amsterdam in our serene internal courtyard garden, aptly named the Silent Garden. Reflecting the architectural tradition of Amsterdam, internal courtyard gardens offer a tranquil oasis amidst the city’s lively atmosphere. At The Toren, our guests are warmly invited to bask in the peaceful ambiance of our Silent Garden—a perfect excuse for some well-deserved “me time” with a good book in hand. Feel free to accompany your relaxation with a freshly brewed coffee or a refreshing drink from our Lounge Bar. In accordance with local regulations and out of respect for our neighbours, these gardens are aptly named “silent,” ensuring a serene environment for all. To respect the neigbours and the other hotel guests the garden is only Accessible until 11 pm, our Silent Garden provides a sanctuary for our hotel guests to unwind and rejuvenate.


See our range of specially designed services that can make your stay as perfect as possible.

Rates Policy

Cancellation policy for flexible reservations:
Reservations may be cancelled free of charge up until 2 days prior to the arrival date. When you cancel your reservation, please ask for a cancellation number which can be given to you through the booking channel. In the event of a no-show or when cancelling within 2 days to the arrival date, the total reservation amount will be charged (no-show or late cancellation fee). For reservations with arrival on Friday we have a minimum stay of three nights and on Saturday of two nights. This must be considered when changing your reservation within the cancellation policy.

Advance Purchase Rate:
reservations need to be paid directly, are non-refundable, and non-changeable reservations. There will be no refund in case of a late cancellation or no-show. Cancellations can only be recognized when a cancellation number is given to you through the booking channel.

Rates are subject to service charge and government tax.

Child Policy

Please note than when traveling with children the following applies: By Dutch law, minors ( -18 years ) must always be accompanied by an adult and therefore may not stay alone in a room without an adult present.


Not all rooms are suitable to prepare two separate beds or an extra bed.

When arranging 2 beds in your room there is not much space between the beds which may be the case in other hotels/countries. The size of each single bed is 0.8 meters (or 32 inches) which is a bit less wide than a twin size bed by US standards.

For an extra bed an additional fee will apply, please check possibilities with our reservations department when making your reservations.

Bike Rental

Discover Amsterdam the Dutch way with one of our real Dutch rental bikes. Using a bike gives you a unique sight of the city and is the quickest way of travelling in Amsterdam

You have the possibility to rent the bikes as from 4 hours or, if you got the hang of it, a full day or more. Ask our team prior or during your stay about the possibilities.

Baby Cot

Complimentary and available upon request only, not available in the single rooms (subject to availability).


The Toren has two houses which are both monumental which can be entered by a few steps. We do have an elevator in both houses, however the building is in its original state, resulting in smaller steps throughout the property. In order to get to our rooms, guests are forced to take some small steps. However we would like you to know that there will not be more than 7 steps per stair case. In 2017 we have built a third floor in our main building. This floor is not reachable by elevator.

Smoking Policy

The Hotel has a no-smoking policy within its public areas, rooms and suites.

Pet Policy

Pets are not allowed with the exception of help-dogs. Please inform the hotel when making a booking with a pet. Please contact us for small size dog policy.

Upsell Amenities

Children’s charity BIO vakantieoord

The Bio Holiday Resort provides families the opportunity to enjoy an affordable holiday in a spacious holiday bungalow and safari tents with many extra facilities. There are lots of activities for the whole family. For a brief period, it feels as if the handicap is no hindrance. Everybody matters, nobody is left out. Please feel free to donate when booking a room!

Iamsterdam city card

Amsterdam explore package: The IAmsterdam City Card offers a unique way to explore Amsterdam. Get access to all major highlights and more than 70 museums, city-wide public transport, a canal cruise, and bicycle rent. Available for 24 or 48 Hours.

Limousine Service

We are pleased to offer a luxury and comprehensive transportation services tailored to your needs. From seamless airport arrivals to transfers to museums, restaurants, and back to the airport, they will ensure a comfortable and smooth journey.

Fresh Flowers

A fresh bouquet of flowers can be arranged upon your arrival, adding a touch of elegance and natural beauty to your stay.

Bottle of Deutz Champagne

Upon arrival, you will receive a bottle of Deutz Champagne in your room. This luxurious touch is designed to welcome you in style and enhance your stay with an added layer of indulgence.

Birthday Package

Hip – Hip Hooray, it’s your birthday! Make your or your loved ones’ birthday extra special at The Toren Hotel. Upon arrival, you will receive a bottle of Bottega prosecco together with a chocolate cake, full breakfast for the first morning is included and for this special occasion, we will decorate your room with balloons.

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